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Quantum leap in flexible response
to customisation requests
The BMW Group's new build-to-order
system - the customer-oriented distribution and production process
(KOVP) - delivers promptly, punctually and precisely
To keep customers satisfied, businesses try to be as flexible
as possible in accommodating each customer's individual wishes
and requirements. But whereas it's easy to exchange one pair
of shoes for another pair in a larger size, things become more
complicated when it's a matter of changing the details of an
order for a car. The BMW Group has made a quantum leap forward
in the flexibility of its response to customer demands through
the introduction of an innovative "customer-oriented distribution
and production process" (KOVP). For instance, the cycle
time for the new 7 Series BMW has been reduced to just 12 workdays
- half as long as before. Now that the system has been introduced
for the new 7 Series BMW and the BMW Z4, the programme is being
successively applied to each new model as it goes into production
in the current launch season.
When ordering a new vehicle
buyers of premium-brand cars place the highest priority on a
simple ordering procedure. Also at the top of their wish list:
an immediate and instantly confirmed quotation of a delivery
date and a flexible response to requests for optional extras.
These are demands that the BMW Group takes seriously, having
declared their fulfilment as one of its corporate objectives.
A solution is being implemented in the form of a programme entitled
"customer-oriented distribution and production process"
(KOVP or "kundenorientierter Vertriebs- und Produktionsprozess").
The company's logistics department was given the responsibility
of designing this innovative build-to-order system, featuring
short process and delivery times. Their task was to re-engineer
all process steps, from distribution planning, production logistics,
purchasing logistics through to distribution logistics.
The design team's work
on the KOVP project, started in 1998, is now paying off: Through
the introduction of the customer-oriented distribution and production
process, the BMW Group has made a quantum leap forward in the
flexibility of its response to customer requests. The most visible
results of this new system are simple online ordering processes
at the Hire & Leasing's showroom, immediate quotation and confirmation
of a fixed delivery date, a flexible approach to requests for
optional extras, an order-status tracking and information service,
and fast, on-time delivery. There is no doubt about the success
of the re-engineering project - the KOVP sets a new benchmark
for systems of this type.
These
are discounts for the UK. A online Retail
& Wholesale directorty of popular links to some of
the best BMW car Hire & Leasing sites
on the internet for UK customers. If you're looking for essential
services and the best BMW cars
discounts on the web they're all right here.In particular
we specialise in various aspects of computing
althought there are other
excellent cars resources listed below. At the bottom there
is a regularly updated eletrical
link directory that contains links to the best UK sites that
are currently on the internet. We hope you find the following
information and links useful.
BMW
Great Britain: Homepage
Includes information on new and Approved Used BMWcars,
UK Hire & Leasing information, Corporate
sales and a BMW Automobiles owner's section. The new
M3 has arrived. ...
www.bmw.co.uk
BMW
World - Home Page ... Buy New Cars at CarsDirect.com! Driveline
Service of Portland. Driveshafts for
your BMW from Driveline Service of Portland include greaseable,
replaceable u ...
www.bmwworld.com/
Bmwfilms
: International
This is the home of The Hire, a series of short films created
by Hollywood’s
finest talent. For the best digital viewing experience ...
www.bmwfilms.com/
Compare
Prices and Read Reviews on BMWCars at Epinions.com
Epinions has the best comparison shopping information on BMWCars. ... Home > Cars &
Motorsports > Cars We found 111 results for BMWCars. Refine these Results, ...
www.epinions.com/auto_Make-BMW
Welcome
to BMW Canada
English, Français, Internet Explorer 4.0+ Netscape Navigator
4.6+, Macromedia Flash 5.0 Apple QuickTime 4.0.
www.bmw.ca/
COMMON
ECU FAILURES ON BMWCARS
Common ECU failures on BMWcars. Bosch ECUs (electronic
control units) repaired and
reconditioned. Back to website first page BMW Common
ECU Failures Index Page. ...
www.carelect.demon.co.uk/bmwind.html
SUPERCARS.NET ... These cars featured the 427 Nascar engines
which provided the necessary
power beat Ferrari and take the Manufacturer's
Championship. ...
www.supercars.net/
Alternative
deals available. We will do our utmost to tailor make a
deal to suit your requirements. written quotations on request..
Freephone: 0800 195 185 2 Tel: +(44) 1752 310310
, Fax: +(44) 1752 316464
Alternative
deals available. We will do our utmost to tailor make a deal to suit your
requirements. written quotations on request.. Freephone: 0800 195 185 2 Tel: +(44) 1752 310310 , Fax: +(44)
1752 316464
